Terms And Conditions of Sale The Rush Cycles Return Policy Return Period: You may return most new, unopened items within 14 days of delivery for a full refund, excluding bikes and heavily discounted items. Condition of Items: Returned items must be in new, unused condition with original packaging and tags. Proof of Purchase: A receipt or proof of purchase is required for all returns. Return Process: Contact us at 0425418040 or email us at therushcycles1@gmail.com to initiate a return. We will provide instructions on how to return your item. Shipping Costs: Customers are responsible for return shipping costs unless the return is due to our error (e.g., you received an incorrect or defective item). Refunds: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed and applied to your original method of payment within 7 business days.
The Rush Cycles Warranty Policy Warranty Period: Our products come with a warranty period as specified by the manufacturer from the date of purchase. Coverage: The warranty covers manufacturing defects and workmanship. It does not cover normal wear and tear, misuse, accidental damage, or unauthorised modifications. Proof of Purchase: A receipt or proof of purchase is required for all warranty claims. Warranty Claim Process: Contact us at [your contact email or phone number] to initiate a warranty claim. We will provide instructions on how to proceed. Inspection and Repair/Replacement: Upon receiving your item, we will inspect it. If the defect is covered under warranty, we will repair or replace the item at no cost to you. Exclusions: The warranty does not cover products used for commercial purposes, rental, or any other non-consumer use.
